Return & Refund Policy
We're joking, of course. Woof woof.
Please carefully inspect your shipments as soon as you receive them. We will only offer refunds, replacements or exchanges for defective or damaged products when requested within 2 days of your receipt of the product.
Caution! Pets should be supervised when playing with toys. Immediately remove toy from pet if any part becomes loose or detached. Store out of pet's reach when not in use. Remove all packaging and dispose of properly, or retain in a safe place, as appropriate meow!
Items are not eligible for a refund due to size or measurement issues, if the shipped item is the same variant/size as you ordered. In case the size/variant issue is due to us, we accept exchange or refund requests.
Please note that our return policy does not include pets apparel and usage, which are final sale due to hygienic reasons. Also, any edible pets treat and consumables are not returnable.
Additional non-returnable items:
Health and personal care items
Items purchased on sale
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Please do not send your purchase back to the manufacturer.
Woof! Any questions? Your friendly neighborhood pet expert is ready to help! Woof us at firstname.lastname@example.org or via Contact Us page!